Legal
Privacy Policy
Last updated: July 15, 2026
This policy explains how RxVue and this website handle information. RxVue is a photo-based pill identification app, so the photos you take and app functionality data are central to how the service works. Health related information deserves a clear answer rather than a vague one, so this page is specific about what happens to a photo.
Photos you take
To identify a tablet or capsule, the app processes the photo you take or select. That photo is used to read the imprint code, shape and colour, and to return likely details such as the medication name, strength, drug class, common uses and warnings.
We do not sell your photos, and we do not use them to build a profile of you or of the medicines you look up.
Purchases, analytics, and diagnostics
App purchases are handled by Apple through the App Store. The app may use analytics and diagnostics to measure product interaction, performance, and crashes so we can improve reliability.
Your choices
- You can stop new scans at any time by not taking or uploading more photos.
- You can manage subscriptions through your App Store account.
- You can email us to ask about support, deletion, or privacy questions.
Contact
Email contact@theapptor.com.